Have a question about your order, shipping, a refund or the AlkaMelt formula? Our support team is here to help.
Email: support@alkameltshoap.com
We aim to respond to all enquiries within 24–48 business hours, Monday to Friday.
For the fastest service, please include your order number and the email address used at checkout. For refund requests, see our Refund Policy. Contact support first before returning any bottles.
Want the full ingredient breakdown before ordering, or not sure if AlkaMelt is right for you? Email us, and review the ingredients and packages. AlkaMelt is for adults 18+ and contains Berberine. If you take medication (especially for blood sugar or blood pressure), are pregnant or nursing, or have a current or past eating disorder, please consult your doctor before use or avoid this product.