AlkaMelt is backed by a 60-day money-back guarantee so you can try it with confidence.
If you are not satisfied with AlkaMelt for any reason, you may request a refund within 60 days of the purchase date for the product price. The window runs from the date of purchase.
Contact our customer support team through our contact page first to request return instructions and the return address. Please do not ship bottles back before you receive these instructions.
Return the bottles, even empty ones, to the address our support team provides. Return shipping costs are the responsibility of the customer unless otherwise stated; send it tracked.
Once your return is received, refunds are typically processed within 5–10 business days back to your original payment method. Shipping fees, if any, are non-refundable.
Use the product consistently, ideally for the 30-to-90-day window reported feedback points to, and calendar your refund deadline the day your order arrives so you do not lose track of the 60-day window. Questions? Reach out to our support team.